Privacy Policy

Effective Date: April 02, 2026

Welcome to NORIVO, LLC (“NORIVO,” “we,” “us,” or “our”).
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit https://www.norivo.ai (the “Website”) or use any of our services, software, messaging tools, websites, funnels, CRM tools, automation tools, or related features (collectively, the “Services”).

By using our Website or Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Information You Provide to US

You may provide us with information such as:

  • Full name

  • Email address

  • Phone number

  • Business name

  • Billing information

  • Appointment or booking information

  • Messages submitted through forms, chat widgets, or contact requests

  • Any other information you voluntarily submit to us

B. Automatically Collected Information

When you use our Website or Services, we may automatically collect certain information, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Referring website

  • Pages visited

  • Date and time of visits

  • Clickstream data

  • Cookies and similar technologies

C. Communication Data

If you contact us through:

  • Website forms

  • Chat widget

  • SMS/text messaging

  • Email

  • Phone calls

  • Booking forms

We may retain those communications for customer support, operational, training, service improvement, compliance, and security purposes.

2. How We Use Your Information

We may use your information to:

  • Provide, operate, and maintain our Website and Services

  • Respond to inquiries, support requests, or demo requests

  • Schedule consultations, appointments, or onboarding sessions

  • Process transactions and billing

  • Send service-related communications

  • Improve our Website, software, tools, and customer experience

  • Monitor usage, trends, and performance

  • Detect, prevent, and investigate fraud, abuse, or unauthorized activity

  • Comply with legal, regulatory, or contractual obligations

  • Send marketing, promotional, or informational communications where permitted by law or with your consent

3. Text Messaging / SMS Communications

If you provide your phone number through our Website, chat widget, booking forms, or other communication channels, you may receive text messages from NORIVO, LLC related to:

  • Customer support

  • Service inquiries

  • Appointment reminders

  • Scheduling or rescheduling

  • Onboarding

  • Account assistance

  • Service updates

  • Follow-up communications related to your request

Message Frequency

Message frequency may vary depending on your interaction with us.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

Opt-Out

You may opt out of receiving text messages at any time by replying: STOP

For assistance, reply: HELP

or contact us directly through our Website.

No Sale of SMS Consent

SMS consent is not shared with third parties or affiliates for marketing purposes.

Consent

Where required by law, we will only send marketing or promotional text messages with your prior consent. Consent to receive marketing text messages is not a condition of purchase.

No Sale of SMS Consent

SMS consent is not shared with third parties or affiliates for marketing purposes.

4. Marketing Communications

We may send marketing, promotional, or informational communications by email or SMS only where permitted by law or where you have provided the appropriate consent.

You can opt out of marketing communications at any time by:

  • Clicking the unsubscribe link in emails

  • Replying STOP to SMS messages

  • Contacting us directly

Please note that even if you opt out of marketing communications, we may still send you service-related, transactional, or account-related messages.

5. Cookies and Tracking Technologies

We may use cookies, pixels, scripts, and similar tracking technologies to:

  • Improve Website performance

  • Understand visitor behavior

  • Save preferences

  • Measure advertising effectiveness

  • Support analytics and automation

These technologies may include tools provided by us or third-party platforms such as website analytics, CRM systems, chat tools, advertising platforms, scheduling tools, and payment systems.

You may disable cookies in your browser settings; however, some parts of the Website or Services may not function properly.

6. How We Share Information

We do not sell your personal information.

We may share your information only as reasonably necessary with trusted service providers, vendors, and business tools used to operate our business and deliver our Services, such as:

  • Website hosting providers

  • CRM and automation platforms

  • Payment processors

  • Scheduling and booking platforms

  • Email and messaging providers

  • Customer support tools

  • Analytics and advertising providers

  • Communication and integration platforms

These third parties may only access your information as needed to perform services on our behalf or support the functionality of our Services.

We may also disclose information:

  • If required by law, subpoena, or legal process

  • To comply with legal or regulatory obligations

  • To protect our rights, property, users, or safety

  • In connection with a merger, acquisition, financing, restructuring, or sale of all or part of our business or assets

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide our Services

  • Maintain business and transaction records

  • Resolve disputes

  • Enforce our agreements

  • Comply with legal, accounting, tax, or regulatory obligations

Retention periods may vary depending on the type of information and the purpose for which it was collected.

8. Data Security

We use commercially reasonable administrative, technical, and organizational safeguards designed to help protect your personal information.

However, no method of transmission over the internet or electronic storage is ever 100% secure, and we cannot guarantee absolute security.

If we experience a data breach affecting your personal information, we will provide notice as required by applicable law.

9. Third-Party Services and Links

Our Website or Services may contain links to third-party websites, software, tools, integrations, or platforms.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or services. We encourage you to review their privacy policies separately before providing any information.

10. Children's Privacy

This is a Paragraph Our Website and Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

11. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Withdraw consent where applicable

  • Opt out of marketing communications

To submit a privacy-related request, please contact us using the information below.

12. California Privacy Notice (If Applicable)

If you are a California resident, you may have additional rights under applicable privacy laws, including rights related to:

  • Accessing your personal information

  • Requesting deletion of personal information

  • Requesting correction of inaccurate personal information

We do not sell personal information as defined under applicable California privacy laws.

California residents may submit privacy-related requests using the contact information listed below.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make changes, we will update the Effective Date at the top of this page. Your continued use of the Website or Services after any changes become effective constitutes your acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy, please contact:

NORIVO, LLC
Website: https://www.norivo.ai
Email: [email protected]

Copyright © Norivo. All Rights Reserved. Intelligent automation for modern businesses.

(786) 977-3689